Privacy Policy - Cityline Network And IT Services
We are committed to protecting your privacy. This policy describes how we collect, use, and protect your information.
1. Information We Collect
Personal info (name, email, phone), business info (company name, GSTIN), usage data, contact lists, payment information.
2. How We Use Information
To provide WhatsApp API services, process payments, send service updates, provide support, improve our platform.
3. Data Security
SSL/TLS encryption, PCI-DSS compliant payment processing, restricted access, regular security audits.
4. Data Sharing
We don't sell personal data. We share with WhatsApp/Meta for API functionality, payment processors, and legal authorities when required.
5. Data Retention
Account data retained while active. Removed within 90 days of deletion. Tax records retained as per Indian law.
6. Your Rights
Access data via dashboard, request corrections, request deletion, opt out of marketing.
7. Cookies
Essential cookies for auth/sessions. Analytics cookies with consent.
8. Contact
Data Protection Officer: info@citylinenetwork.in | +91 9284192683
Last Updated: May 2026